Congratulations Canadian athletes!

February 28th, 2010 Posted in General thoughts | No Comments »

Congratulations to all our athletes on an absolutely outstanding showing in the Olympics. Your hard work and valiant efforts make us all proud to be Canadian. Congratulations to the men’s hockey for the exciting finish to the Games.

You all did an incredible job and we’re very proud of you!

Also a HUGE thank you to all the volunteers who helped make the games what they were.

G’Oh Canada!!

February 23rd, 2010 Posted in General thoughts | No Comments »

Congratulations to Tessa Virtue and Scott Moir of Canada on their Gold Medal in Ice Dancing! A stellar, inspiring performance truly deserving of a history making trip to the top of the podium.

In Barrie, we are THE virus removal experts!

February 21st, 2010 Posted in General thoughts | No Comments »

The onslaught of virus infections is increasing daily. The standard recommendations of “Norton, Spybot and Adaware” are less relevant than they’ve ever been. Virus infections cut through the mainstream tools like a hot knife through butter. Many virus infections are coming through flash advertising, which are maintained by third parties. This means that mainstream websites, such as Forbes (in my own personal example) are infecting websites without the website owners even being aware of what’s happening.

Virus attacks are getting more vicious every day. One of the latest infections, masquerading as an “Internet Security” suite, downloads other infections, prevents you from removing it, blocks access to the internet and many other devious tactics. Simply deleting the key file, which some mainstream antivirus solutions do, results in not being able to log on to Windows. When logging on, you are automatically logged back out again.

Even vicious virus attacks like this can be dealt with. We are the virus removal experts in Barrie. With the exception of Virut, we can eliminate any virus infection on your computer without formatting it. Today’s infections make it more important than ever to only trust your computer to a professional. An amateur can render the computer inoperable with their inexperience, forcing you to wipe out your computer. An inexperienced computer repair technician can also leave hidden infection behind, resulting in your computer becoming reinfected in very short order.

Have you ever heard someone tell you that they had their computer in for repair and two days later it was as slow as ever? That’s because an inexperienced computer repair technician didn’t do the job properly.

We understand how important your data is to you, as well as how important it is that down time is reduced to a minimum. We remove the virus infection quickly, give your computer a performance tuneup, remove expired or inadequate antivirus solutions and install new ones (free and paid antivirus software is available) and then pass the computer through our quality control process after the repair is complete. Finally, we fully guarantee the computer repair (as we do all our computer repairs).

We’re also available to help after the repair. If something pops up on the screen that you’re not sure of, we’ll be here to help. It’s always nice to have a computer geek you can call on when you get stuck. A simple phone call can often thwart expensive mistakes. Our reputation has been established not only by how good we are at what we do, but the superior level of service we give to each and every client after their computer repair or sale.

Today’s virus infections mandate tough measures. Don’t leave your invaluable information and functionality in the hands of amateurs. In Barrie, Ontario, Northern Protocol Inc. is the only place you need to take your computer for repair and virus infection removal.

We are now Startech Authorized Resellers!

February 9th, 2010 Posted in Announcements | No Comments »

Startech is a rather cool company. They make just about anything and everything that’s difficult to find anywhere else. In fact, their slogan is “Making hard-to-find easy”. They certainly do that. They have the most extensive collection of unique kibbles and bits I’ve ever seen.

Previously we bought them through two of their distributors, ASI and Synnex. I’m pleased to announce that we now buy them directly, ensuring us fast, efficient delivery of even the oddest and difficult-to-find accessory.

Before running all over town to find that hard to find part, give us a try. We’ll make sure you get it. Fast.

The word is out!

February 9th, 2010 Posted in Client experiences | No Comments »

Today was an exceptionally good day. We were busy all day. Plenty of computers to repair, two new builds to get out the door and I was called out to various job sites all day. That in itself is a typical day at Northern Protocol Inc. these days. What made it stand out was a simple thing, but to me a very important one.

We had a fellow come in today. It was a rather innocuous visit, really. His reasoning is what made it stand out. This fellow is a now former Future Shop employee. While he worked there, numerous people came in and told him to come and see us and buy from us instead. That was huge to me. The word is getting out that we are the place to go. It wouldn’t be the first time that Future Shop had sent people to us to purchase products (and we greatly appreciate the referrals).

This was, however, the first time we’ve had a Future Shop employee (past or present) come in and tell us that his customers were telling him to come and see me. Thanks so much, Barrie, for passing out the word to all your friends, family and colleagues. It is those referrals that are so important and valuable to us, the reason for our success.

Fake Microsoft Outlook update installs a trojan

February 3rd, 2010 Posted in Helpful tips | No Comments »

There’s an email floating around, claiming to be from Microsoft. It has an attachment that is supposedly an update, but it’s really an infection. You can read all about it over at PC World.

Microsoft does not distribute any updates via email. If you get any emails with attachments, do not open them unless you’ve first personally verified the origin with the sender.

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