The word is out!
February 9th, 2010 Posted in Client experiences | No Comments »Today was an exceptionally good day. We were busy all day. Plenty of computers to repair, two new builds to get out the door and I was called out to various job sites all day. That in itself is a typical day at Northern Protocol Inc. these days. What made it stand out was a simple thing, but to me a very important one.
We had a fellow come in today. It was a rather innocuous visit, really. His reasoning is what made it stand out. This fellow is a now former Future Shop employee. While he worked there, numerous people came in and told him to come and see us and buy from us instead. That was huge to me. The word is getting out that we are the place to go. It wouldn’t be the first time that Future Shop had sent people to us to purchase products (and we greatly appreciate the referrals).
This was, however, the first time we’ve had a Future Shop employee (past or present) come in and tell us that his customers were telling him to come and see me. Thanks so much, Barrie, for passing out the word to all your friends, family and colleagues. It is those referrals that are so important and valuable to us, the reason for our success.
